Last update: December 2024
1. Introduction
Your privacy is important to us. This Privacy Policy explains how LINKAZAP collects, uses, stores, and protects the personal information of users of our services.
By using LINKAZAP, you agree to the practices described in this policy. We recommend reading this document carefully.
2. Information We Collect
We collect different types of information to provide and improve our services:
2.1 Information provided by you:
- Name and contact information (email, phone)
- Payment data (processed by third parties)
- Communications with us (support messages)
2.2 Automatically collected information:
- Software usage data (features used)
- Device information (operating system, version)
- Activity logs for technical support
2.3 What we DO NOT collect:
- Content of your WhatsApp messages
- Your WhatsApp contact list
- AI-processed conversations
- Lead data captured by the tool
Important: LINKAZAP runs entirely on your device. Your messages, contacts, and customer data are stored locally, under your total control.
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process payments and manage licenses
- Offer technical support
- Send updates and important communications
- Improve our products and services
- Prevent fraud and unauthorized activities
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only in the following situations:
- Payment processors: to process financial transactions
- Legal obligation: when required by law or competent authority
- Rights protection: to protect our legal rights
5. Use of Artificial Intelligence
LINKAZAP uses the Google Gemini API to provide automated responses. Messages processed by AI are sent directly from your device to Google servers, following Google's privacy policy.
We do not store or have access to AI-processed conversations. We recommend reviewing Google Gemini's privacy policy for more information.
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption in all communications
- Restricted access control
- Continuous security monitoring
- Regular backup of essential data
However, no system is 100% secure. We cannot guarantee absolute security of information transmitted over the internet.
7. Your Rights
You have the following rights regarding your personal data:
- Access: request a copy of your personal data
- Correction: request correction of incomplete or incorrect data
- Deletion: request deletion of your data, when applicable
- Portability: receive your data in structured format
- Opposition: oppose data processing for specific purposes
- Revocation: revoke consent at any time
To exercise any of these rights, contact us through the channels indicated at the end of this policy.
8. Cookies and Similar Technologies
Our website uses cookies to improve user experience. Cookies are small files stored in your browser that help us:
- Remember your preferences (like language and theme)
- Analyze website traffic
- Keep you logged in
You can configure your browser to refuse cookies, but some website features may not work properly.
9. Data Retention
We keep your personal information only for the time necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
After the termination of your account or license, we will keep only the data necessary to fulfill legal obligations, resolve disputes, and enforce our agreements.
10. Minors
LINKAZAP is not intended for persons under 18 years of age. We do not intentionally collect information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it immediately.
11. Changes to this Policy
We may update this Privacy Policy periodically. Significant changes will be notified by email or through notice on our website. We recommend reviewing this page regularly.
12. Contact
For questions, requests, or complaints related to this Privacy Policy:
- E-mail: contato@linkazap.com
- WhatsApp: (11) 97269-1607
We will respond to requests within 15 business days.